Bloom2Bloom values your privacy, and is committed to protecting your privacy. This Privacy Policy (the “Policy”) applies to http://www.bloom2bloom.com (the “Site”) and Bloom2Bloom, LLC (“Bloom2Bloom”, “Company”, “Us”, “Our”, and “We”) , and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Bloom2Bloom, LLC, include http://www.bloom2bloom.com, Bloom2Bloom and http://blog.bloom2bloom.com.  This Policy is meant to describe our practices regarding the Personal Information (defined below) we collect from you (collectively “you” or “users”) of Bloom2Bloom. Bloom2Bloom markets, sells and facilitates delivery of floral goods directly to consumers via post or otherwise (collectively, with all other services and products provided through the Site and delivered through the post or otherwise, the “Services” or the “Products”). By using the Bloom2Bloom website, you consent to the data practices described in this statement. If you disagree with any portion of this Policy and the data practices described you are not authorized to use http://www.bloom2bloom.com or engage in any transaction wtih Bloom2Bloom.

Please note, capitalized terms not defined in this Policy have the meanings given in our Terms of Use located at http://www.bloom2bloom.com/pages/terms-conditions.

User Consent.  

By submitting Personal Information through Bloom2Bloom, the Site, or use of our Products and/or Services, you agree to the terms of this Policy, and you expressly consent to the collection, use and disclosure of your Personal Information in accordance with this Policy.

Children.  

We do not intentionally gather Personal Data from visitors who are under the age of 13.

Collection of Your Personal Information.

Personal Information refers to information that allows someone to identify or contact you, including, but not limited to, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. Bloom2Bloom may collect Personal Information, including, but not limited to,  your name, phone number, email address, credit card information, billing information and address. When you order Products and Services on our Site, Bloom2Bloom will collect all information necessary to complete the transaction, including, but not limited to, your name, phone number, email address, credit card information, billing information, and shipping information.

Bloom2Bloom retains information on your behalf, such as your name, email address, and phone number, when you submit inquires and requests to Bloom2Bloom, and when you participate in a Bloom2Bloom survey or promotion.

Bloom2Bloom may also collect additional Personal Information or Non-Personal Information in the future. “Non-Personal Information” refers to information that is not associated with or linked to your Personal Information, and does not by itself permit the identification of individual persons.

Information Collected via Technology.

In order to provide and maintain quality of the the Site and Products and Services offered by Bloom2Bloom, our servers, which may be hosted by a third party service provider, may collect information about you and your computer, including but not limited to: (1) your computer hardware and software; (2) your IP address; (3) browser type; (4) domain names; (5) access times; and (6) referring website addresses. This information is also used to provide general statistics regarding use of the Site and the Products and Services.

We also use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed.  “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site.  We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site.  You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Bloom2Bloom services or websites you visit.

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Third Party Data Collection.

The Site may contain links to third party websites, services, and advertisements for third parties (collectively, “Third Party Sites and Ads”).  Such Third Party Sites and Ads are not under the control of Bloom2Bloom and Bloom2Bloom is not responsible for any Third Party Sites and Ads. Bloom2Bloom provides these Third Party Sites and Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Sites and Ads. You use all Third Party Sites and Ads at your own risk. When you access a Third Party Site and/or Ad, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should review individual Third Party Site and Ad terms and conditions, privacy policies and data collection policies.

 

Information Collected from You About Others.  

If you choose to send a Product to a third party, in order to process the order, we will collect your name and the third party’s names, your phone number and the third party’s phone number, your billing address and the third party’s shipping addresses, your phone number and the third party’s phone number, your email address and the third party’s e-mail address, as well as other information that Bloom2Bloom may need to process the order. Bloom2Bloom may contact you or the third party regarding the order status, as well as to send an e-mail and follow up with you and/or the third party regarding Products and Services. You or the third party may contact us at customerservice@bloom2bloom.com to request the removal of this information from our database.

Information Collected from Third Party Companies.  

We may receive Personal and/or Non-Personal Information about you from companies that provide our Products and Services by way of a co-branded or private-labeled website, companies that offer their products and/or services on our Site, or companies Bloom2Bloom partners with for promotional, marketing, or brand purposes. The information we may receive from such Third Party Companies may be added to information we have previously collected from you through our Site to improve the Services and Products we provide.

Use of Your Personal Information.

In general, the Personal Information you submit to Bloom2Bloom is used to provide the Product or Service you purchased (i.e. to ship the product to the recipient and address provided), to provide updates regarding your purchase of Products and Services, to respond to requests or inquires you submit, and to allow Bloom2Bloom to create a better user experience. Bloom2Bloom may contact you via telephone or email as part of Bloom2Bloom’s fraud protection and/or to solicit your feedback regarding a specific Product or Service. In addition, Bloom2Bloom may contact you to send newsletters, surveys, offers and other promotional announcements relating to our Products and Services.

Disclosure of Your Personal Information.

Bloom2Bloom discloses your Personal Information as described below and as described elsewhere in this Privacy Policy.

Bloom2Bloom may share your Personal Information with third party service providers to:  

  1. provide you with the Services that we offer you through our Site, including but not limited to providing shipping information (name, address and phone number) to FedEx and other shipping partners for the delivery of Services and Products; and
  2. to conduct quality assurance testing.

These third party service providers are required not to use your Personal Information other than to provide the services requested by Bloom2Bloom.

Security of Your Personal Information.

Bloom2Bloom secures your Personal Information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption.

International Users

Your Personal Information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country.

Opt-Out and Unsubscribe.

Bloom2Bloom respects your privacy. Bloom2Bloom provides an opportunity to opt-out of receiving announcements of certain information, including news about new Products and Services and promotions. Users receiving such announcements from Bloom2Bloom may opt-out of receiving any or all communications from Bloom2Bloom by contacting Bloom2Bloom by email at CustomerService@Bloom2Bloom.com or by telephone at (424) 625-9702.

Additional Privacy Policy Disclosures.  

Bloom2Bloom may disclose Personal Information if it believes in good faith that such disclosure is necessary:

  1. In connection with any legal investigation;
  2. to comply with relevant laws or to respond to subpoenas or warrants served on Company;
  3. to protect or defend the rights or property of Company or users of the Services;
  4. and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or Terms of Use.

 

Bloom2Bloom Contact Information.

Please do not hesitate to contact Bloom2Bloom with any comments or questions regarding this Privacy Policy.  We are reachable via e-mail at: CustomerService@bloom2bloom.com; or via telephone at: (424) 625-9702.

 Our mailing address is:

Bloom2Bloom, LLC 

1520 Montana Avenue

#5

Santa Monica, CA 90403

 

Changes to This Privacy Policy.  

Bloom2Bloom will occasionally update this Privacy Policy. We encourage you to periodically review this Statement to be informed of how Bloom2Bloom is protecting your information.

Continued use of our Site or Service, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.